Last Modified 1st June 2020

GDPR PRIVACY NOTICE

INTRODUCTION FS Technical Services Ltd , with its registered office at Unit 10, Brooklands Court, Kettering Park Way, Kettering, United Kingdom, NN15 6FD, is the Broker. 

Platform(s)/Website(s)
www.pimpstacks.com

FS Technical Services Ltd ( “FS” “company”, “we”, “us”, or “our”), are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected]

When you visit our Platform (“Platform” “Website” “Site”) and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR). You must agree to this Privacy Policy, in its entirety, including our use of cookies, together with our Terms of Use, in order to access or otherwise use or view thePlatform. If you do not agree you should not access or otherwise use our Platform or Services.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

TABLE OF CONTENTS
WHAT INFORMATION DO WE COLLECT?
HOW DO WE USE YOUR INFORMATION?
WILL YOUR INFORMATION BE SHARED WITH ANYONE?
IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
HOW YOU CAN COMPLAIN?
DO WE MAKE UPDATES TO THIS POLICY?
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us  
In Short: We collect personal information that you provide to us such as name, address, contact information, passwords and security data and payment information. We collect personal information that you voluntarily provide to us when registering at the Platform or expressing an interest in obtaining information about us, and/or our services or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the Platform, the choices you make and the features you use.

The personal information we collect can include the following:
Name and Contact Data We collect your first and last name, email address, postal address, phone number, and other similar contact data.
Credentials We collect passwords, password hints, and similar security information used for authentication and account access.
Payment Data We collect data necessary to process your payment. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.

Information automatically collected

In Short: Some information, such as IP address and/or browser and device characteristics are collected automatically when you visit our Platform. We automatically collect certain information when you visit, use or navigate the Platform. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Platform and other technical information. This information is primarily needed to maintain the security and operation of our Platform and for our internal analytics and reporting purposes.

HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use personal information collected via our Platform for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests ("Business Purposes"), in order to enter into or perform a contract with you ("Contractual"), with your consent ("Consent"), and/or for compliance with our legal obligations ("Legal Reasons"). We indicate the specific processing grounds we rely on next to each purpose listed below.  

We use the information we collect or receive:

To send administrative information to you [for Business Purposes, Legal Reasons and/or possibly Contractual]. We may use your personal information to send you services and new feature information and/or information about changes to our terms, conditions, and policies.

Fulfill and manage your payments [for Contractual reasons]. We may use your information to fulfill and manage your payments.

Request Feedback [for our Business Purposes and/or with your Consent]. We may use your information to request feedback and to contact you about your use of our Platform.

To protect our Platform [for Business Purposes and/or Legal Reasons]. We may use your information as part of our efforts to keep our Platform safe and secure (for example, for fraud monitoring and prevention).

To enforce our terms, conditions and policies [for Business Purposes, Legal Reasons and/or possibly Contractual].

To respond to legal requests and prevent harm [for Legal Reasons]. If we receive legal request, we may need to inspect the data we hold to determine how to respond.

For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Platform, services and your experience.


WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.
We only share and disclose your information in the following situations:
Compliance with Laws We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or public authorities, national security or law enforcement requirements.

Vital Interests and Legal Rights We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

Vendors, Consultants and Other Third-Party Service Providers We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Platform, which will enable them to collect data about how you interact with the Platform over time. This information may be used to, among other things, analise and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

Non-Personally Identifiable Information We may collect certain non-personally identifiable information about you when you visit certain pages of this Platform and/or register for an Account, such as geographical location the type of browser you are using (e.g., Google Chrome, Internet Explorer), the type of operating system you are using, (e.g., Windows 10 or Mac OS) and the domain name of your Internet service provider (e.g., Virgin, Earthlink), your IP address and share such information with our Third Party Agent. We use the non-personally identifiable information that we collect to improve the design and content of the Platform. We also may use this information in the aggregate to analyse Site usage.

Cookies To enhance your experience with the Platform, we use "cookies." You cannot access the Platform without agreeing to accept the cookies that we use. Cookies are small packets of data stored on your computer. Cookies are used by your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information. We use cookies to understand Platform usage and to improve the content and offerings on the Platform. You may set your browser to warn you that cookies are in use, or to block the use of cookies. Most browsers are set to accept cookies. If your browser is not set to accept cookies, certain uses of the Platform may require you to go to your browser user preferences to enable cookies. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences. If you change computers, operating systems or browsers, or use multiple computers or browsers, you will need to repeat this process for each computer and each browser. To find out more about cookies, please visit www.aboutcookies.org.

Business Transfers We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Affiliate and business partner information This is information given to us by you in your capacity as an affiliate or as a business partner. It allows us to recognise visitors that you have referred to us, and to credit to you commission due for such referrals. It also includes information that allows us to transfer commission to you. The information is not used for any other purpose. We undertake to preserve the confidentiality of the information and of the terms of our relationship. We expect any affiliate or partner to agree to reciprocate this policy.

With your Consent We may disclose your personal information for any other purpose with your consent.

IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
We may transfer information that we collect about you and your end users, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use may differ, please note that you are transferring information and permitting the transfer of information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. You consent to the transfer of your information to other countries and the use and disclosure of information about you, including personal information, as described in this Privacy Policy. Without derogating from the generality of any obligation, representation or warranty stipulated in the Terms and Conditions and Privacy Policy, the Parties, are and will remain compliant at all times with applicable laws, regulations, seals, rules, policies and guidelines, including those of the platforms and channels through which a web traffic is generated (“Applicable Rules”). Applicable Rules include, but are not limited to, privacy protection laws of all the jurisdictions from which Data Subjects/End Users are originated.

WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information that you share with third-party providers who advertise on our Platform.
The Platform may contain advertisements from third parties which may link to other Platforms, websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Platform. You should review the policies of such third parties and contact them directly to respond to your questions.

HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

to provide you with the services you have requested;

to comply with the law and legal obligations, including for the period demanded by our tax authorities;

to support a claim or defence in court.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Platform is at your own risk. You should only access the services within a secure environment.

DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Platform, you represent that you are at least 18 or the age of majority in your jurisdiction (which ever is the greater) If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at [email protected]

WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.  If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal. If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html
Your duty to inform us of changes. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes.

Verification of your information. When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
Access to your personal information. At any time you may review or update personally identifiable information that we hold about you, by signing in to your account. To obtain a copy of any information that is not provided in your account you should contact us to make that request. After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

Removal of your information. If you wish us to remove personally identifiable information from our website, you should contact us to make your request. This may limit the service we can provide to you.

Upon your request to terminate your account. We will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms and conditions and/or comply with legal requirements.

HOW YOU CAN COMPLAIN?
If you are not happy with our privacy policy then you should tell us by either contacting your Partner Manager or emailing [email protected] or via our contact details below. If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration. If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner's Office (ICO). This can be done at https://ico.org.uk/make-a-complaint/. We would, however, appreciate the opportunity to talk to you about your concern before you approach the ICO.

DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The date at the top next to “Modified on” will tell you when we have made changes to this privacy policy. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?
We have appointed a data protection officer (DPO) Andrea Ward who is responsible for ensuring that our policy is followed.

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact our DPO at [email protected]. Please only use this email address for Privacy concerns ONLY.

Please contact your Partner Manager with any other problems or concerns or contact us by post at: Moulton Park Business Centre, Moulton Park Industrial Estate, Redhouse Road, Northampton NN3 6AQ